FAQs / Resources

Policies for Fees, Rescheduling, and Cancellation

Q. What happens if my daughter doesn’t want to continue with your coaching program after she starts? Can I get my money back?
A. Yes. The coaching contract can be cancelled at any time. Notice must be given in writing, and a refund for the unused sessions will be issued within 7 days of receiving the notice. Refunds are not available for completed sessions. Refunds are not available for no-shows.

Q. What happens if my daughter has a conflict come up and she needs to reschedule a session?
A. Please give me a 24-hour notice via email. I will get back in touch to reschedule the session.

Q. Once my daughter finishes the 12-week program, can she continue if she wants to, or return later for more sessions?
A. Yes. Once a client is established, she can sign up for more sessions or single sessions as needed. Billing will be on an hourly basis.

Minor Clients and Confidentiality

Q. My daughter is a minor. Are her coaching sessions confidential?
A. Yes. All coaching sessions with minors are completely confidential, with some exceptions related to personal safety:

  • Minor client reports to me about physical or sexual abuse. I am obligated to report this information to Child Protective Services or like service in your state of residence.
  • Minor client provides information that informs me they are in danger of harming themselves or others. If this occurs, I will contact the parent immediately.

Q. Will I be kept up to date on the progress my minor daughter is making during coaching sessions?
A. A brief summary of coaching sessions (sharing an overview of content only) is available to parents/guardians by request in order to keep you apprised of coaching progress. If requested, an email will be sent to the parent/guardian with a cc: to the minor client for transparency. Detailed information of client communications to the coach through the coaching relationship is held in confidence unless it meets one of the exceptions noted above. Establishing trust with the minor client is paramount to a successful coaching outcome.

Qualifications and Certifications

Q. What qualifies you, or anyone, to call themselves a Life Coach?
A. Excellent question. First and foremost, a coach should be trained and certified by a credible organization. Life coaches are not regulated by any government agencies, so be sure to research potential coaches and check their credentials to make sure you’re hiring someone qualified and experienced enough to coach your daughter in a professional manner. A great resource to visit is the International Coaching Federation, regarded as the top organization for coaching and credentialing.

In addition to finding someone trained and certified, you should feel comfortable with your coach. Arrange for a consultation prior to hiring so you can determine if the coach is a good fit for your needs.

As for my personal qualifications, I have been rigorously trained and certified by top professionals in the field. My coach training merges behavioral science and evidence-based coaching to empower my clients. I have worked professionally with hundreds of adolescent girls over ten years and have a deep passion for my work. For more information and links to my credentials, visit my About page.

Coaching vs. Therapy

Q. Does my daughter need a coach or a therapist? What’s the difference?
A. Here’s an overview of the primary differences in order to help you decide:

Coaches and therapists share a common goal – to enhance well-being and outcomes for those they serve. Some therapists are also coaches. Some coaches are also therapists. Deciding which is the best fit for the client depends on their needs and goals. Keep in mind, the same client may work with a therapist and a coach to address different needs and goals. It doesn’t have to be a question of one or the other. Here’s an overview of the primary differences:

Therapy: The patient is struggling with dysfunction related to psychological issues, concerns, or symptoms that interfere with daily tasks.
Coaching: The client is functional and does fine with daily tasks. The client is considered psychologically normal and copes well enough.

Therapy: The patient needs help coping, alleviating pain, or distress related to trauma, disorders, or illness.
Coaching: The client wants to be better, grow, or set and achieve higher goals.

Therapy: The patient wants to work through the problems and get back to normalcy.
Coaching: The client wants to improve performance, relationships, or life satisfaction.

Therapy: The patient is looking for a mental health professional to help them overcome and live well again.
Coaching: The client is looking for a success partner to help facilitate the next level of growth, advancement, or change.

Resources – Videos, Articles, Books

Videos:

Dr. Shefali Discusses New Parenting Methods | Oprah’s Super Soul | OWN Podcasts (youtube.com)

Becky Kennedy: The single most important parenting strategy | TED Talk

#EIE23: Jonathan Haidt: Smartphones vs. Smart Kids – YouTube

Race to Nowhere – YouTube

The Social Dilemma | Official Trailer | Netflix (youtube.com)

“The Anxious Generation” Author: Social Media Is Spreading Mental Illness | Amanpour and Company (youtube.com)

Articles:

Dr. Becky and Jonathan Haidt Share Screen-Time Guidelines to Anxious Parents (msn.com)

Teens are crumbling under extreme pressure. Parents need to change. (msn.com)

Do college rankings do more harm than good? (yahoo.com)

Constant notifications on your phone, computer are impacting your health. Here’s why — and what you can do to turn down the noise. (yahoo.com)

‘A 12-year-old is not ready’: Why thousands of parents are teaming up to delay their children’s first cell phone use (msn.com)

5 Nutrient Deficiencies That Impact Mental Health | Amen Clinics Amen Clinics

More Than a Pretty Picture on Pointe? (wellbeinginentertainment.org)

What is a Stress Response: Fight, Flight, Freeze or Fawn? (brainmd.com)

What Is Going On at Harvard? A Third of Freshmen Are in Mental Health Counseling (msn.com)

Want to raise successful children? Stop yelling at them, says child psychologist (msn.com)

Study: High school students who use alcohol, cannabis or nicotine are at higher risk for mental health disorders. What parents should know. (yahoo.com)

‘It is hijacking my brain’ – a team of experts found ways to help young people addicted to social media to cut the craving (msn.com)

Reflective parenting could help your teenager manage their big emotions, new research shows – here are 5 steps to try (msn.com)

I spent 16 months trapped in a troubled teen program. Now I help kids recover from them (msn.com)

Books:

The Anxious Generation: How the Great Rewiring of Childhood Is Causing an Epidemic of Mental Illness: Haidt, Jonathan: 9780593655030: Amazon.com: Books

Good Inside: A Guide to Becoming the Parent You Want to Be: Kennedy, Dr. Becky: 9780063159488: Amazon.com: Books

The Conscious Parent: Transforming… by Tsabary, Dr. Shefali (amazon.com)

Never Enough: When Achievement Culture Becomes Toxic-and What We Can Do About It: Breheny Wallace, Jennifer: 9780593191866: Amazon.com: Books

Under Pressure: Confronting the Epidemic of Stress and Anxiety in Girls: Damour Ph.D., Lisa: 9780399180057: Amazon.com: Books

13 Things Mentally Strong Women Don’t Do: Own Your Power, Channel Your Confidence, and Find Your Authentic Voice for a Life of Meaning and Joy: Morin, Amy: 9780062847621: Amazon.com: Books

Enough As She Is: How to Help Girls Move Beyond Impossible Standards of Success to Live Healthy, Happy, and Fulfilling Lives: Simmons, Rachel: 9780062438393: Amazon.com: Books

Queen Bees and Wannabes, 3rd Edition: by Wiseman, Rosalind (amazon.com)

The Confidence Code for Girls: Taking Risks, Messing Up, & Becoming Your Amazingly Imperfect, Totally Powerful Self: Kay, Katty, Shipman, Claire, Riley, JillEllyn, Lawson, Nan: 9780062796981: Amazon.com: Books

Amazon.com: The Curse of the Good Girl: Raising Authentic Girls with Courage and Confidence: 9780143117988: Simmons, Rachel: Books

The Highly Sensitive Person’s Workbook: Aron Ph.D., Elaine N.: 9780767903370: Amazon.com: Books

Underestimated: The Wisdom and Power of Teenage Girls: Goodan, Chelsey: 9781668032688: Amazon.com: Books

Amazon.com: How We Did It: A Guide for Juvenile and Emerging Adult Offenders Ready for Positive Reform: 9781695420984: Mazzola PhD, Leah B.: Books

Best Self: Be You, Only Better: Bayer, Mike: 9780062911735: Amazon.com: Books